Friday, November 17 – Change Day
Have you made your Change Day pledge yet? If not, click here to make your pledge?
Thursday, November 30 – Patient Engagement Speaker Series
Helle Tees & Nicole Olivier will be presenting on patient engagement. If you are unable to attend this event in person, you can join the webinar. Click here for more information and to register.
Alberta Health Services’ Patient & Family Centred Care Week goes from November 6-10, 2017. A number of events are being held across the province to honour this week. Check out the program to see what is happening over the next five days. Here is hoping you will be able to participate in some of the activities.
As part of Patient & Family Centred Care Week, which goes from November 6th-10th, 2017 and Change Day, which occurs on November 17th, 2017, the Calgary Zone of Alberta Health Services has initiated a “Lived Experience” activity. For one day, healthcare professionals will walk in the shoes of a patient as a way of gaining greater insight, understanding, and compassion for what it is their patients live each and every day.
Click on the image below to see what shoes Paul and some other healthcare professionals will be walking in.
In this video, Sarah Krüg uses the analogy of the continuous give and take in the “Tango” to illustrate the foundation of balanced partnership and connection that can exist between patient and physician. Unfortunately, this dance may not be occurring for some patients. As one member of the Patients 4 Change community stated, “To date, there are multiple songs playing at the same time, with each one having a different beat. Suffice it to say, my feet are very sore from being stepped on.” What kind of dance do you share with your healthcare providers?
The College of Family Physicians of Canada (CFPC) and its key partners, Choosing Wisely Canada and the Canadian Cancer Action Network, are dedicated to supporting family doctors in providing the best possible care to their patients and communities. Their goal is to help patients feel comfortable asking questions and having conversations with their family doctor, making the clinical office environment a ‘safe zone’.
Related to this, are questions such as:
1. What does a ‘safe zone’ mean to you?
2. What is important to you in your interactions with your family doctor?
To assist in the creation of a “safe zone” for all, you are invited to participate in the College of Family Physicians of Canada survey.
Please note that the survey closes on Monday, August 21st, 2017.
A small group of patient/famiy advisors and Alberta Health Services staff have been working to create an app that could easily capture data regarding the patient/family experience at the end of a clinic/hospital visit. This app would allow programs/areas to obtain information about the patient’s/family’s experience immediately after the care was received. All feedback, including Ideas and suggestions of how the program/area could be more patient and family centred, would be provided anonymously. Having this information readily available would allow managers and healthcare teams to make improvements in the care provided by their program/area.
A prototype of this app has been developed, which will be tested in two clinics. However, before doing so, your assistance is being sought via the completion of a short survey relating to the prototype. If you could take a few minutes to complete this survey, it would be greatly appreciated. Thanks in advance for your help! Please note that the survey is NOT limited to family/patient advisors.
For many people, going to the doctor’s office can be a stressful, anxiety generating, uncomfortable experience. One can only imagine what an indigenous individual would feel upon entering his/her doctor’s office and being greeted by sign that said the following:
“Attention: native patients please don’t ask for tranquilizers or pain medications.”
Maxine Ginnish, who works at the Rising Sun Healing Centre, and took a photograph of the note posted at her doctor’s office is seeking an apology. Click here to read the full story.
The global campaign entitled, “What Matters to You” was held on Tuesday, June 6, 2017. In addition to a number of events happening in various locales around the world, there was plenty of action occurring online. In addition to interactive blogs, the Twittersphere saw many #WMTY17-related tweets flying about. Below are just a few of the tweets shared. Thanks to everyone who participated in this campaign. Let’s keep asking the question, “What Matters to You?”
Ask patients and families "What Matters to You?" today and and tell us what you heard at https://t.co/S0rGjCvf84 pic.twitter.com/P6Zz4KrP81
— Patient First (@AlbertaPCC) June 6, 2017
#WMTY17 "Treat me like a real person, not a problem to be fixed." Is what matters to me. pic.twitter.com/DtbET5wvBo
— Theresa Patenaude (@theresa1p) June 6, 2017
I strongly believe that what our patients value is the what guides us in providing high quality/safe care for all Albertans@AHS_media#WMTY17 pic.twitter.com/S1lnJxKxir
— Francois Belanger (@fbelanger11) June 6, 2017
A quick #WMTY17 poll from some of @VanIslandHealth's Digital Engagement team #Whiteboard pic.twitter.com/d6ICIxmVRM
— Matthew Miller (@mtthwmllr) June 6, 2017
A simple gesture worth so much #WMTY2017 #surreymemorialhospital well done @Fraserhealth @BCPSQC @PatientVoicesBC ?????? pic.twitter.com/1Lbt97KYKv
— Jami Brown (@JbPPE4Q) June 6, 2017
If you are from Alberta, have lived experience with depression, and are interested in depression research, you may wish to participate in an online survey conducted by Alberta SPOR SUPPORT Unit, Patient Engagement Platform, Alberta Health Services and Canadian Depression Research and Innovation Network. By completing this survey, you will assist in determining the top 25-30 depression research questions to be used for an upcoming workshop. What questions matter most to you?
Click here to participate in the survey.
The following was submitted by Emma, a member of the Pts4Chg community. Thanks, Emma.
This is Jim. He spent 8 long weeks as an inpatient at the Red Deer Regional Hospital. Thankfully, the unit he was on allowed pet visitors. For Jim, this was patient centered care! Seeing his dog, Ming Ming, brought him such joy and the drive to do what he could to get home to her. Thank you Red Deer Regional Hospital for realizing pets are family too!
