A small group of patient/famiy advisors and Alberta Health Services staff have been working to create an app that could easily capture data regarding the patient/family experience at the end of a clinic/hospital visit. This app would allow programs/areas to obtain information about the patient’s/family’s experience immediately after the care was received. All feedback, including Ideas and suggestions of how the program/area could be more patient and family centred, would be provided anonymously. Having this information readily available would allow managers and healthcare teams to make improvements in the care provided by their program/area.
A prototype of this app has been developed, which will be tested in two clinics. However, before doing so, your assistance is being sought via the completion of a short survey relating to the prototype. If you could take a few minutes to complete this survey, it would be greatly appreciated. Thanks in advance for your help! Please note that the survey is NOT limited to family/patient advisors.