Feedback Requested

Your insights and suggestions are being sought as a means of improving Alberta’s Palliative and End-of-Life Care (PEOLC) website. By perusing the website and completing a short survey, you will be helping to ensure that the information provided is applicable, accessible and easy to understand. Please see below for additional details.

The provincial Palliative and End-of-Life Care (PEOLC) website has been available to all Albertans since May 2015. This provincial online resource allows Albertans and health care providers convenient access to trusted, evidence-based palliative and end-of-life care information that supports and enhances quality of life and quality of care. Creation of this website was one of the recommendations that came out of the PEOLC Alberta Provincial Framework (2014) and was supported by the Provincial Palliative and End-of-Life Care Innovations Steering Committee (PPAL/ EOL ISC). Implementing an evaluation plan for this website is a deliverable on the provincial PEOLC timelines and planning document for the 2017/18 fiscal year. We have developed an online feedback survey as part of the provincial PEOLC website evaluation plan.

We want to hear, for example, did you find information you were looking for, is the website easy to navigate, did you notice any gaps in the content? Actions requested:

  1. Please visit our provincial PEOLC website: https://myhealth.alberta.ca/palliative-care
  2. Please complete the brief online feedback survey by Oct. 5 by clicking on the following link: https://survey.albertahealthservices.ca/TakeSurvey.aspx?SurveyID=PEOLC_website

We will use this information to continue to enhance the website for all Albertans.

Today is the last day to have your say.

The College of Family Physicians of Canada (CFPC) and its key partners, Choosing Wisely Canada and the Canadian Cancer Action Network, are dedicated to supporting family doctors in providing the best possible care to their patients and communities. Their goal is to help patients feel comfortable asking questions and having conversations with their family doctor, making the clinical office environment a ‘safe zone’.

Related to this, are questions such as:
1. What does a ‘safe zone’ mean to you?
2. What is important to you in your interactions with your family doctor?

To assist in the creation of a “safe zone” for all, you are invited to participate in the College of Family Physicians of Canada survey.
Please note that the survey closes on Monday, August 21st, 2017.

Feedback Please

A small group of patient/famiy advisors and Alberta Health Services staff have been working to create an app that could easily capture data regarding the patient/family experience at the end of a clinic/hospital visit. This app would allow programs/areas to obtain information about the patient’s/family’s experience immediately after the care was received. All feedback, including Ideas and suggestions of how the program/area could be more patient and family centred, would be provided anonymously. Having this information readily available would allow managers and healthcare teams to make improvements in the care provided by their program/area.

A prototype of this app has been developed, which will be tested in two clinics. However, before doing so, your assistance is being sought via the completion of a short survey relating to the prototype. If you could take a few minutes to complete this survey, it would be greatly appreciated. Thanks in advance for your help! Please note that the survey is NOT limited to family/patient advisors.

Updates on Family Presence Work

Hello Pts4Chg Community!

Over the last four months the materials for patients and families as partners and advisors have been refined a wee bit and are also now translated into French. Our small ‘collation of the willing’ (volunteer citizens, patient and family advisors and CFHI) also thought it important to also create a survey to help improve the materials upon use. I know that many of you provided feedback already (which I still have) and some of that has made it into the current version. Much of it has not though, as we needed to find a way to capture input that would likely also come in nationally. So please complete the two short surveys if you have time, so that your impressions on the info can be included when next edits are made, likely well into 2017.

If you are active on Twitter, here are some suggested hashtags for the overall Better Together campaign too, that this is part of, if you are tweeting this info out.

  • #MoreThanAVisitor
  • #Cdnhealth
  • #shoulder2shoulder
  • #familypresence

These two documents are designed to support the movement for Family Presence in healthcare.

1. The first document, Partner Tips, is intended to be used by patients and families at the point of care (e.g. at the bedside, in an office or clinic).

2. The second document, Conversation Tips, is intended to be a resource for patients and families in conversations with healthcare providers, or organizations, or communities.

Please feel free to download, copy, distribute and use these documents. You will need Adobe Reader on your device. You are welcome to adapt them to meet your local team’s needs.

These tips sheets are also available in French: http://www.fcass-cfhi.ca/WhatWeDo/better-together/resources

Want to have your say and Be part of the pilot for these documents!?

The volunteers with ‘IMAGINE CITIZENS Collaborating for Health’ would appreciate your feedback and comments about these two documents. Please click these links to complete the two surveys about each document:

1. “Partner” Tips Survey and
2. “Conversation” Tips Survey.

Comments received will be reviewed by IMAGINE CITIZENS’ volunteers so that any significant edits can be incorporated. New versions will be available periodically, every six months or so, through the partner organizations.

Thank you for your help!

Troy Stooke
volunteer
IMAGINE: Citizens Collaborating for Health & Member of Pts4Chg community

Have Your Say

A member of the Patients 4 Change (Pts4Chg) community drew our attention to this important survey by posting the following. Thanks, Mike.

“This survey is being complied by Employment and Social Development regarding employment and people with unpredictable episodic conditions.

episodic-disability-survey

Click here or on the image above to go directly to the survey.

Please participate if you feel you qualify.”