Calling Patient/Family Advisors

If you are a patient/family advisor, want to attend the upcoming Quality Summit in Calgary but have not yet registered, here is a tweet you won’t want to miss.

Is the Room Getting Smaller or the Elephant Getting Bigger?

Continuing on from an earlier post, below are some additional advisor-related topics that have been suggested for this year’s Quality Summit 2017.

  • Diversity and Healthcare – This could include such things as gender, sexual orientation, culture, ethnicity, age, disability etc.  Diversity is a topic that applies to all populations, regardless of whether one is a patient, member of the community, healthcare provider, advisor, or healthcare professional.
  • Disparity and Healthcare – Socioeconomic status, poverty, accessibility and health/well-being.
  • Volunteer Burnout – What is volunteer burnout?  What causes volunteer burnout?  How can it be prevented?
  • What is the ideal healthcare system as seen from leadership, management, frontline staff, patient/family advisors.  What are the frustrations and barriers associated with realizing this ideal?
  • What is an effective partnership for patient/family advisors and AHS staff?
  • Why does storytelling matter and how could it help in connecting with the person before the patient?  Empathy vs. apathy.
  • Drawing from patient/family advisors across Canada, what are their frustrations, hopes, dreams and lessons learned with respect to their advisor role?
  • What are some advisory opportunities and innovative ideas and programs from Alberta and beyond?
  • What does meaningful involvement mean to patient/family advisors?
    “[T]he meaningful involvement of patient and family advisors with healthcare, (where meaningful means for everyone involved – the advisors, front-line providers, research, operations, senior mgmt, etc.)”
  • “To what extent are patient and family advisors meaningfully involved with healthcare?” (where ‘meaningful = having a serious, important or useful quality or purpose’ … and reference to meaningful means for all stakeholders involved – the advisors themselves, front-line providers, research, operations, senior mgmt, etc.)”

Our Presentation

Jess and DebAs mentioned in the previous post, Pts4Chg was presenting today at the International Institute for Patient and Family Centred Care (IPFCC) conference in New York City. The presentation entitled, “Bridging the Disconnected: Empowering Advisors for Change Through Social Media,” was well attended and well received, both at the conference and in the Twittersphere. According to participants and presenters, the level of enthusiasm, energy and engagement was high.

Below are just a few of the tweets sent out during the session.

Thank you to everyone who attended the session in person or virtually. Special thanks go to Kirsten, Holly, Shannon and Jamie. Your efforts made live tweeting the event possible. Thanks so much.