The importance of the patient is becoming more recognized in the healthcare sector. However, in many instances, including the pharmaceutical area, the patient is seen as simply something to talk to or to talk about.
According to a recent blog post by Mike Rea, this stance is limited and limiting in terms of who patients are and what they have to offer. As he asks in his post.
But, instead of talking to patients, what if we started listening? Not just to what they ‘need’, but what else they want? There are so many incredible groups out there now – potent patient groups (MMRF, MDA, Savvy Patients and more), who want to talk to us, who want to share. But, start to listen, and there will be a hundred hands that go up to stop you doing that.
What would it be like to be an ICU nurse? Below is the introduction to a blog post that provides some insight into this question.
We received a MET call (Medical Emergency Team) from the general ward to immediately come and assist. The patient’s name was Mr. ‘Stevens’. He was 81 and was in our hospital due to severe exacerbations of COPD. He was in acute respiration distress and had a low blood pressure. There was no time to discuss whether he should come to the intensive care unit or not. Mr Stevens had never discussed this before with his doctor, nor with his sons and in this moment of distress, it was now an option for him. The only thing that was clear was that he wanted to be relieved of his shortness of breath, his pain and his anxiety. There was no chance to talk about the consequences of the decision to enter intensive care. The urgency of the situation forced him to just accept it.
However, in his eyes you could see that he had much to say… there were words that he couldn’t get out, things he wasn’t able to say when he arrived. We all knew this when we saw him coming in to our unit. We could see the emotion, bubbling under the surface, all the feelings he wanted to express, but couldn’t any longer, simply restrained by his utter weakness in the final hours of his life.