Difference Makers Wanted

“Stakeholders within a system have within them the creativity and wisdom to confront even the most difficult challenge” –Juanita Brown

What are you doing on Thursday, March 29th from 5:30 p.m. – 7:30 p.m. MST? Why not take part in this exciting opportunity to innovate our health system! Click here to register for this free event.

The Cost of Speaking Up?


Oft times, patients and families are hesitant to express their complaints and concerns relating to a particular care facility. The source of this hesitation can be from a deep sense of fear – the fear of retaliation. While in most cases no negative repercussions result when a complaint or concern is raised, such is not the case in a long-term care facility in Ontario, Canada.

According to a retired hospital nurse and daughter of a resident at the care facility, she is no longer able to stay in her mother’s room while her mother is being cared for by the staff. The reason for this restriction is because of the complaints the daughter made about the substandard care and dangerous hygiene practices she witnessed. “You complain and this is the price you pay.” What does this say about the facility’s view of family presence?

Click here to read the full story.

Let Your Voice Be Heard


On Tuesday, February 28th, Red Deer doctors held a public meeting to discuss the deficiencies at the Red Deer Regional Hospital.and the impact they were having on patients and the care they received. In 2014, there was a plan to address these issues, which included redeveloping the hospital. However, in late 2016, Alberta Health Services removed this redevelopment plan from its list of priorities. This they did even though the Red Deer Regional Hospital is the fourth busiest in the province, is in need of “96 more admitting beds, 8 more emergency room beds and three more operating rooms.” In a notice issued by the doctors, “‘If you find the treatment of central Albertans by policy-makers and government unacceptable and unfair, let your voice be heard.'” Click here to read more.

Did You Miss It?

transformathon
The National Health Service in England hosted The People’s Transformation on Monday, November 28th. If you were unable to attend the event or missed some sessions, all is not lost. Recordings from the Transformathon will be accessible via the People’s Transformathon web page. They are sure to be worth watching, even if you attended the session live.

Family Presence: More of a Presence

exciting newsFamily Presence is becoming an important topic in Alberta’s healthcare system. As such, we have added a Family Presence area to our website. There you will find some new material that is hot off the press! Click here if you are looking for Family Presence tips, conversation starters and more…

You Are Invited…

Pts4Chg is presenting at the International Institute for Patient and Family Centred Care (IPFCC) conference that is occurring from July 25-27th. As part of the presentation, a Twitter exchange will be taking place. Please consider joining us in the Twittersphere to converse with conference delegates, share ideas and have fun. IPFCC2016

Date: Tuesday, July 26, 2016
Time: 11:15 a.m. EST
Location: In the Twittersphere at ‪#‎Pts4ChgNYC

Helping Oneself and Others

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In an online post, Sheila, a member of the Pts4Chg community, raises an important topic. How does one obtain assistance for oneself or others when it comes to health care? How does one

tactfully get help for yourself or a loved one, or even possibly someone we don’t know who is in the hospital and we see that he/she is not getting the care that the Dr. prescribed, such as meds being missed or denied, patient not being fed, etc. Sadly, only those who have a loved one who comes to visit, will get these issues fixed, but I have seen (too many times) meals delivered to people without a loved one there to feed them, which were just picked up and taken away when the dietitians came back to collect trays, no one to feed those who are the most sick and alone or help them get the care the Dr. prescribed. In my local hospital, those with visitors get the most care because then there are ‘witnesses’ to what did or did not happen. The ones who are alone are in a dangerously negligent position.

Any comments and suggestions relating to this topic are welcome.

Seeking Your Input on the Nursing Home Legislation

Open house
Alberta Health is seeking your input on Nursing Home Legislation. Discussion topics will focus on care providers, eligibility, social and leisure activities and meal requirements. Click on the above image for more details.