Hidden camera finds nursing home staff took hours to give man CPR | Toronto Star

There are some events that leave a person speechless. This is one of them.

https://www.thestar.com/news/world/2017/11/19/hidden-camera-finds-nursing-home-staff-took-hours-to-give-man-cpr.html

Reminder: Upcoming Events

Friday, November 17 – Change Day
Have you made your Change Day pledge yet? If not, click here to make your pledge?

Thursday, November 30 – Patient Engagement Speaker Series
Helle Tees & Nicole Olivier will be presenting on patient engagement. If you are unable to attend this event in person, you can join the webinar. Click here for more information and to register.

Patient & Family Centred Care Week Begins


Alberta Health Services’ Patient & Family Centred Care Week goes from November 6-10, 2017. A number of events are being held across the province to honour this week. Check out the program to see what is happening over the next five days. Here is hoping you will be able to participate in some of the activities.

A Day in the Life

As part of Patient & Family Centred Care Week, which goes from November 6th-10th, 2017 and Change Day, which occurs on November 17th, 2017, the Calgary Zone of Alberta Health Services has initiated a “Lived Experience” activity. For one day, healthcare professionals will walk in the shoes of a patient as a way of gaining greater insight, understanding, and compassion for what it is their patients live each and every day.

Click on the image below to see what shoes Paul and some other healthcare professionals will be walking in.

Alberta Health Services – An Exciting Initiative

On Thursday, September 28th, Dr. Verna Yiu, Alberta Health Service (AHS) president and CEO, announced that the AHS board had approved a deal that will see the implementation of an advanced clinical information system throughout Alberta. This information system will serve as an information hub for all of AHS’s clinical care areas, which include hospitals, ambulatory clinics and continuing care centres. Currently, there are approximately, 1,300 information systems being used, all of which will be consolidated by this one system. Click here to read more about this initiative and what it will mean to patients, providers and healthcare as a whole.

The Cost of Speaking Up?


Oft times, patients and families are hesitant to express their complaints and concerns relating to a particular care facility. The source of this hesitation can be from a deep sense of fear – the fear of retaliation. While in most cases no negative repercussions result when a complaint or concern is raised, such is not the case in a long-term care facility in Ontario, Canada.

According to a retired hospital nurse and daughter of a resident at the care facility, she is no longer able to stay in her mother’s room while her mother is being cared for by the staff. The reason for this restriction is because of the complaints the daughter made about the substandard care and dangerous hygiene practices she witnessed. “You complain and this is the price you pay.” What does this say about the facility’s view of family presence?

Click here to read the full story.

Last Day: Patient Voices Wanted

Canada Health Infoway will be hosting the 2017 Infoway Partnership Conference: Connecting for Digital Health, on November 14-15, 2017, in Calgary. The focus of the conference will be to explore and recognize the effect that digital health is having in the lives of Canadians.

In addition to health care leaders and people in the healthcare profession, Canada Health Infoway is seeking to bring patients to the table to discuss opportunities, challenges and solutions concerning health care delivery in Canada. Click here to read about the Patient Scholarships that are available. Deadline for scholarship applications is July 5, 2017.

What is Sepsis?

If you have no idea what sepsis is, you are not alone. However, with doctors being encouraged to pay more attention to the possibility of this life-threatening condition occurring, you are apt to hear more about it. In fact, in a recent “The Current” on CBCListen, host Anna Maria Tremonti discussed sepsis in a segment entitled “Why time is of the essence in treating sepsis — a growing killer in Canada.” 

If you have not listened to the program, you may wish to do so. Thanks to Nadine, a member of our Pts4Chg community, for bringing this program to our attention.

Better Healthcare for Albertans


Late last week, the Office of the Auditor General of Alberta released a report on integrated healthcare in Alberta. The report, entitled “Better Healthcare for Albertans,” raises many important issues as well as highlights some important work being done, including by the Strategic Clinical Networks (SCNs). If you have not already read the report, you may wish to do so.

Call for Participants!

The Patient and Community Engagement Research (PaCER) Program at the University of Calgary is seeking participants for a project they are working on with the Cancer Strategic Clinical Network. This project will focus on breast health education supports available to patients. If you or someone you know underwent breast cancer surgery within the last two years, this is a project you may find of interest. Click here for more information.